Looking to cancel your Ring subscription? Whether it’s for a monthly or annual plan, the process is straightforward and requires no long-term commitments. Here’s a comprehensive guide on how to ensure a smooth cancellation.
Steps to Cancel Your Ring Protect Subscription
- Log into your account on Ring.com.
- Navigate to the Protect Plan from the top menu.
- Choose the subscription you wish to cancel.
- Decide when you want to end the subscription: now or at the end of the current billing cycle.
- Confirm your decision to cancel.
Downloading Videos Before Cancellation
Before you cancel your Ring subscription, it’s crucial to download any recorded videos as they will be permanently deleted upon cancellation. For guidance on downloading your videos, visit this link.
Understanding Refunds
After cancellation, if you’re eligible for a refund, it will be processed back to the original payment method within ten business days. For payments made via SEPA that are older than 180 days, contact Ring Customer Support for assistance.
Prorated Refunds Explained
For annual plans, expect a prorated refund for the unused portion of your plan. If cancellation occurs after the start of a new month, charges for that month apply, but the remainder of the annual fee may be refunded. Monthly plan subscribers will receive a refund for the unused days of their current billing cycle.
Final Thoughts
While the decision to cancel your Ring subscription can arise from various reasons, following these steps ensures that your cancellation is as hassle-free as possible.